Thanks to some dedicated engineers, Salestrakr now offers instant integration of Parature's Help Desk Support Software. Parature is the global leader in on-demand customer service software. You'll need accounts at Salestrakr and Parature. Beyond that though, only a few clicks are needed to show Parature help desk tickets inside of Salestrakr. Further, changes made to contacts in Salestrakr are updated in Parature.
In the past, best of breed implementations meant heavy duty and costly projects to integrate multiple systems. Not anymore though. Web 2.0 development methods make it easy for two systems to easily and securely share information over the Internet.
If you've been considering going with another CRM due to the need to integrate salesforce automation and help desk functions, there's no need now. Salestrakr and Parature give you the end to end CRM you want without having to sacrifice features or quality.
A bit more about Parature. Founded in 2000, today Parature helps support more than 15 million end users worldwide. Parature is at work in a wide variety of organizations including national associations, leading educational institutions, gaming & interactive media, manufacturing, services, and technology companies.
Parature is the recipient of numerous industry awards and recognition including:
- 2007 & 2008 Product of the Year Award from Customer Interaction Solutions magazine
- Inc. 5000 list of Fastest Growing Private Companies in America
- Washington Business Journal’s list of Best Places to Work for three consecutive years
- The Washingtonian Magazine’s Great Places to Work
- Software Magazine’s Software 500
- Northern Virginia Technology Council Hot Ticket Award
- SmartCEO Future 50
Please see their site for more information. http://www.parature.com
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